frequently asked Questions

The latest generation of smoking! A vape bar is a non-rechargeable disposable electronic cigarette with different puff capacities and different flavors. Thanks to its design, it also fits in your pocket.

The devices are available in 3,000 – 10,000 puffs.

You can pay for your order by cash on delivery to the courier or with a bank card through Borgun’s secure payment system.

Our employees will process your order within 3 working days at the latest and forward it to the DPD parcel service. When we have delivered your package to the courier, we will send you a notification by email about the delivery and status of your package. Your shipped package will arrive at the address of your choice within 2 working days

Electric cigarette is not a durable consumer product, therefore only a defect that occurs on the day of receipt of the product can be considered a defect and the warranty can only be invoked in this case. Please report the bug via email by attaching a video. The suction power indicates the capacity in the description for 0.30-0.45 seconds of simultaneous use. When the bottom LED indicator flashes, it clearly indicates that the battery is naturally empty. This phenomenon cannot be considered a bug.

We will replace the defective e-cigarette product reported on the day of receipt depending on stock levels. The guarantee can only be claimed if the product was returned to us in its original packaging on the day of the defect or at the latest within 24 hours after the defect occurred. We will only ship the replacement product after the defective product has been received and inspected. The customer bears the costs of the return and can in any case be sent by post in the original packaging. If the shipment is lost or mixed up, the sender is liable. The complaint will be investigated within 5 (five) business days of notification and return. The above rights can only be asserted in the event of defective performance, not if the consumer is at fault!

If you have any questions, send us an email to [email protected]

If you have such needs, please feel free to contact us by email: [email protected]
Be sure to include your needs in the subject line of the email.

Our employees will then contact you and send you a price offer based on the specified quantity.


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